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Return and Refund Policy
Return Policy
Thank you for shopping with us! We hope you are delighted with your purchase, but if you need to return an item, please review our return policy below:
1. Eligibility for Returns:
- Items must be returned within [X] days from the date of delivery.
- Items must be in their original condition, unused, and with all original packaging and tags attached.
- Certain items are non-returnable, including but not limited to [e.g., final sale items, perishable goods, personalized items]. Please check product descriptions for specific return restrictions.
2. How to Return:
- To initiate a return, please contact our customer service team at [customer service email] or [phone number] to request a Return Merchandise Authorization (RMA) number.
- Pack the item securely, including the original packaging and a copy of your receipt or order number.
- Ship the package to the address provided with your RMA number. The cost of return shipping is the customer’s responsibility unless the return is due to an error on our part.
3. Refunds:
- Refunds will be processed to the original payment method within 7 business days after we receive and inspect the returned item.
- Shipping costs are non-refundable unless the return is due to a mistake on our part.
4. Exchanges:
- We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at Bawseclothingllc@gmail.com or 770-288-5007. We will arrange for a replacement or refund at no additional cost to you.
6. Contact Us:
- For any questions or assistance with returns, please reach out to our customer service team at Bawseclothingllc@gmail.com or 770-288-5007
